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Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your information when you engage with the Huntsville Astros.

Your Privacy Matters

We are committed to protecting your personal information and being transparent about how we use it. This policy explains our practices in clear, straightforward terms.

Information We Collect

We collect personal information you provide to us, such as:

  • Your name, email address, and phone number when you contact us
  • Details you share through forms on our website
  • Information when you purchase tickets or merchandise
  • Communication preferences for newsletters and updates

We also gather non-personal data like browser type, device information, and usage statistics to improve your experience on our website.

How We Use Your Information

Your information helps us:

  • Operate our website and provide our services
  • Respond to your inquiries and customer service requests
  • Process ticket sales and registrations
  • Send you team updates, game schedules, and promotional information
  • Improve your website experience and our services
  • Comply with legal obligations

We do not sell your personal data to third parties.

Sharing Your Information

We may share information with:

  • Trusted service providers who help us deliver our services (payment processors, email services)
  • Law enforcement when required by law or to protect our rights
  • Business partners for co-sponsored events (only with your consent)

We only share what is necessary and ensure all partners protect your data with the same care we do.

Cookies and Tracking

Our website uses cookies to:

  • Remember your preferences and settings
  • Analyze how you interact with our website
  • Provide personalized content and advertisements
  • Improve website functionality and performance

You can control cookie settings through your browser preferences. Disabling cookies may affect some website features.

Your Choices and Rights

You have the right to:

  • Request access to your personal data
  • Correct or update your information
  • Delete your personal data (subject to legal requirements)
  • Unsubscribe from marketing communications at any time
  • Object to the processing of your data

To exercise these rights, please contact us using the information provided below.

Data Security

We implement reasonable technical and organizational measures to protect your information, including:

  • Secure data transmission using encryption
  • Limited access to personal data on a need-to-know basis
  • Regular security assessments and updates
  • Secure storage of data with reputable service providers

However, no system can be guaranteed 100% secure. Please share sensitive information carefully and contact us immediately if you suspect any security issues.

Children's Privacy

We do not knowingly collect personal information from children under 13 years of age. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

We will promptly delete any information we have collected from children under 13 upon verification.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will:

  • Post the updated policy on our website
  • Update the "Last Updated" date at the top of this page
  • Notify you of significant changes via email (if you've subscribed)

We encourage you to review this policy periodically to stay informed about how we protect your information.

Questions About Your Privacy?

If you have any questions about this Privacy Policy or how we handle your personal information, we're here to help.

Last Updated: January 2025